Independent travel specialists, Heacham and nationwide
Discover The World. Cherish The Moments.
Our head office is in Heacham, with travel specialists across the country. We’ve sailed the ships and walked the resorts we recommend. Tell us what you’re looking for and we’ll compare over 300 trusted travel partners to find the right holiday, without you spending hours searching online.
Heacham Travel
Passport
I'm thinking about...
Pick one and tell us more. We'll get back to you, usually the same day.
This week's deals
Cruise and holiday offers
Fresh offers as they land. Tell us which caught your eye and we'll do the checking.
Before you book
Every traveller is different
That’s why we take the time to understand what’s important to you before recommending a holiday. Whether you’re planning a once-in-a-lifetime cruise, a family getaway or the honeymoon you’ve always dreamed of, our advice is tailored to you, not sales targets.
From finding the perfect destination and itinerary to choosing the right cruise line, cabin or flights, we’ll guide you through every step, so you can relax, knowing every detail has been considered.
Santorini, last October
Venice, from the Rialto
Nassau, port day
What happens next
From first conversation to holiday countdown
Whether you already have a destination in mind or simply know you’d like to get away, we’ll help turn your ideas into the perfect holiday.
01
Tell us your holiday wishlist
Tell us where you’d love to go, when you’d like to travel, your budget and anything that’s important to you. If you’re torn between two ideas, even better. That’s what we’re here for.
02
We do the searching
We compare cruise lines, hotels, tours and flights to create a shortlist of holidays that genuinely suit you, clearly explaining the options and costs so you can choose with confidence.
03
Your own travel expert
The person who helps plan your holiday is the same person who’ll look after your booking, answer your questions and be there if you need support before, during or after you travel.
Expert advice. No call centres. No pressure. Just holidays you’ll love.
From our customers
Words from recent travellers
The best measure of a travel agent is whether people come back. Most of ours do.
Tim is brilliant at what he does. His knowledge of cruising especially and MSC is the reason we book with him. We've found communicating with MSC difficult, Tim takes the stress of that out. Thank you. Would highly recommend.
Christian Polzin
January 2026
Above and beyond! What a brilliant, slick and professional service we received from Tim. He came to the rescue when we had to change our travel plans last minute. We are now enjoying a fabulous upgraded cruise for our anniversary and couldn't ask for more. Will definitely be booking with Tim again soon, thank you!
Scott Morgan
November 2025
I have booked a few cruises with Tim at Heacham Travel, and honestly, he's amazing! He always finds us the best prices, and his service is super quick, efficient, and genuinely friendly. Whether it's been a simple cruise getaway or a big multi-family cruise, Tim has made everything so easy and completely stress-free. We wouldn't book a cruise anywhere else, highly recommend Tim and the fantastic team at Heacham Travel!
Careena Byth
October 2025
One name, start to finish
Who you'll deal with
We’re a small team working from home rather than a shop, so you get a name, a direct email and a phone number. It stays the same person from your first enquiry through to getting home.
Have a browse
Have a look yourself first
Some people like to see real prices straight away. Others would rather sit down with a brochure and a cup of tea. Both are here.
Want to search the sailings yourself?
Search by line, destination and date, then send over anything that catches your eye.
Search cruises
Prefer a brochure in your hands?
Browse the latest cruise brochures online, or have any of them posted to you. Free, no obligation.
Browse brochures
Good to know
The things people want to know first
Fees, financial protection, departure airports and what happens if plans change. Ask us anything that isn't covered here.
Will it cost more than booking online myself?
Almost never, and often less. We see the same live fares you do, plus trade rates and launch offers that don’t appear on the comparison sites. Where an online price genuinely is cheaper we’ll say so, and we’ll usually be able to show you what’s been left out of it: transfers, checked luggage, gratuities, seat selection. The headline number and the number you actually pay are rarely the same.
Do you charge fees for planning my holiday?
No, and you won’t pay more for using us either. We’re paid a commission by the tour operator or cruise line out of their margin, not added onto your price. So the searching, the chasing and the sorting out costs you nothing on top of the holiday itself.
Is my money protected?
Yes, twice over. Heacham Travel is an ABTA member (P8615), so you’re covered if anything happened to us. Flight-inclusive holidays are ATOL protected through the operator, which covers you if they fail. You’ll get the certificate with your confirmation. It’s worth checking whether the online price you’re comparing against offers the same.
Can I fly from my local airport?
Usually yes, and it’s the question we’re asked most. Plenty of cruise lines now run fly-cruise packages from Manchester, Birmingham, Newcastle, Bristol, Glasgow and Dublin as well as the London airports. Regional departures often aren’t shown on the main booking sites, so tell us where you’d rather fly from and we’ll work backwards from there.
How does the enquiry process work?
Tell us roughly where, roughly when, and what you’d rather not go over. That’s enough to start. You’ll usually hear back the same day with honest options and real prices, from the same person who’ll handle the booking if you go ahead. No obligation, and no chasing if you decide against it.
Do you do cruises specifically?
Cruise is what we’re known for. We sell every major line including Royal Caribbean, P&O, Cunard, MSC, Princess, Celebrity and Azamara, and we book fly-cruise, no-fly sailings from UK ports, and cruise-and-stay. If you’ve never cruised before, matching the right ship to the right person makes more difference than the itinerary does.